Privacy Policy

This Privacy Policy explains how Nordic Sales & Marketing (“we”, “our”, or “us”), operating ArcticSalmon.shop, collects, uses, and protects your personal information when you visit our website, place an order, or contact us. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect only the information necessary to process your order and ensure successful delivery:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Order details and quantity

We do not collect payment card information. All payments are completed manually after invoice confirmation.

2. How We Collect Data

Data is collected via the order form on ArcticSalmon.shop. The form is securely processed through Formspree.io, which handles data transmission in compliance with GDPR and EU privacy regulations.

Additionally, Google services (such as Google Analytics or Google Ads) may collect anonymized usage data through cookies, including browser type, device type, and location — to help us improve the user experience.

3. How We Use Your Data

Your personal data is used exclusively for order processing, communication, and delivery. Specifically:

  • To confirm your order and send an invoice
  • To arrange shipment with Posten Norge or our trusted logistics partners
  • To provide customer service and support

4. Sharing of Information

We only share your personal data with third parties when necessary to complete your order:

  • Logistics Partners (Posten Norge, DHL, etc.) for shipping and delivery
  • Accounting Services for invoicing and compliance purposes
  • Formspree.io for secure form submission

We do not sell, rent, or disclose your personal information to any third parties for marketing or commercial purposes.

5. Data Retention

We retain customer data only as long as required for tax, accounting, or delivery obligations — typically up to 12 months after an order is completed.

6. Your Rights (GDPR Compliance)

As a user within the EU/EEA, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for data processing at any time
  • Request a copy of your data in electronic format

To exercise these rights, please contact us directly at martins@arcticsalmon.shop.

7. Data Security

We use SSL encryption and secure third-party processors (Google, Formspree) to protect your data from unauthorized access or misuse. All internal communications and storage are handled securely.

8. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: martins@arcticsalmon.shop
Phone: +47 9688 3754
Address: Sørsida 1201, 9357 Tennevoll, Norway

Nordic Sales & Marketing – Operator of ArcticSalmon.shop